Information

Information you might want to know.

Here you will find information on how to claim benefits you may be entitled to as well to discounts on council tax.

Discretionary Housing Payment Application (DHP)

What is DHP?

Discretionary Housing Payments are short term financial payments and can be considered to help with:

  • Shortfalls in rent - for customers receiving either Housing Benefit or Universal Credit Housing Costs.
  • Rent in advance payments.Help with moving costs.A deposit to help secure rented accommodation.
  • Rent arrears which may be preventing you from moving to a more suitable property.

The Council can only make a Discretionary Housing Payment if they believe that the person needs further financial help.

Each case is assessed on its individual merits looking at the finances and personal circumstances of each applicant.

Documentary evidence may be required to assist with this decision.

You can access a online form here


Discounts that are available for Gloucester Council Tax payers.

If you live on your own or live with someone who is not counted as an adult you may be entitled to a Council Tax discount.

Find out if you are eligible here.


Council Tax Support

Council Tax support is financial help for low income households who cannot afford to pay Council Tax. 

Gloucester City Council run a Local Council Tax support scheme which broadly supports claimants at the same level that would have been available under Council Tax benefit.

The scheme is at the discretion of the local authority so it may be necessary to make changes to the scheme to bring it in line with reforms to Housing Benefit and Universal Credit changes.

You can read the scheme document detailing changes (DOCX, 33.9 KB) that have been implemented for 2019-20.

Those of state pension age will be protected from detrimental changes to Council Tax Support.

Council Tax support is financial help for low income households who cannot afford to pay Council Tax. 

Gloucester City Council run a Local Council Tax support scheme which broadly supports claimants at the same level that would have been available under Council Tax benefit.

The scheme is at the discretion of the local authority so it may be necessary to make changes to the scheme to bring it in line with reforms to Housing Benefit and Universal Credit changes.

You can read the scheme document detailing changes (DOCX, 33.9 KB) that have been implemented for 2019-20.

Those of state pension age will be protected from detrimental changes to Council Tax Support.

Apply For Council Tax Support

More Information


Universal Credit

The Money Advice Service website has full details explaining what 'Universal Credit' is and how to make a claim.

Go to Money Advice Service


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