Self-isolation and Social Distancing mean more people are staying at home. It’s a stressful time, people are working from home and children are off school.
This is an extremely risky time for victims of abuse.
As well as supporting people with their health and social issues at this incredibly difficult time, you as professionals are likely to be supporting service users who are experiencing higher levels of domestic abuse. Isolating/distancing guidelines mean this could be even more difficult than usual. It is likely that more perpetrators are going to be in the home when we try and contact the victim, or the victim calls in for support. There are things we/you can do to try and minimise the risk to the victim -
- NEVER leave a voice message if you believe the victim and perpetrator share a home.
- If you think the perpetrator has answered the phone, ask for somebody else - a made up name - and pretend you have dialled the wrong number.
- Call from a withheld number so the perpetrator cannot trace it/call you back
- If you do manage to speak to the victim, ask them yes/no questions
- Help the victim to think of a false reason for the call in case the perpetrator asks - for example, 'it was the bank' or 'it was Nurse calling about xyz'.
- Agree on a code word for the victim to use if they need your help but can't say explicitly.
- If the victim uses the code word, or you feel they are in need of assistance/are in danger, call 999.
- Victims can self refer through our website: gdass.org.uk.
- If the victim wants to refer, but can't access the internet safely, offer to make the referral for them.
GDASS are continuing to offer telephone support.
GDASS have had to temporarily stop all face to face contact with clients, however we are taking referrals via our website and will call existing clients, and new referrals via telephone.
GDASS also continue to support you as professionals with any DA related queries, please get in touch via the website.
GDASS will continue to provide updates as and when we have them.