Like many people who fall into debt, ‘Alan’ became overwhelmed by demands from different creditors; everyone seems to have an equal claim. Debt advisor, Christine, was able to break down the debts and identify priorities. She persuaded Alan to cut one non-essential outlay and pointed helped him to food banks and other charities which could provide specific help.
Our advice service helped him complete forms and find the information he needed to send to creditors. We also used a benefits calculator to check if he was claiming all the financial support he was entitled to.
Letters were written to creditors explaining Alan’s circumstances and asking for debts to be written. At the time of writing these requests are under consideration. Alan’s response was, “Thanks so much, that’s a weight off my mind.”